Reduced capacity at the surgery

We continue to experience reduced capacity due to sickness across our GP team and will continue to do so at least until the end of February.  All appointment requests are triaged by a GP and appointments are allocated according to clinical need. There may be times that we have to switch eConsult off on-line to help us manage demand.  We will continue to take requests over the telephone or at our front desk but we may have to restrict requests to urgent medical problems only.

eConsult

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Safeguarding Children

Our Primary Care Team is committed to safeguarding children. The safety and welfare of children who come into contact with our services either directly or indirectly is paramount, and all staff have a responsibility to ensure that Best Practice is followed, including compliance with statutory requirements.

We are committed to a Best Practice which safeguards children and young people irrespective of their background, and which recognises that a child may be abused regardless of their age, gender, religious beliefs, racial origin or ethnic identity, culture, class, disability or sexual orientation.

The Primary Care Team are committed to working within agreed policies and procedures and in partnership with other agencies, to ensure that the risks of harm to a child or young person are minimised. This work may include direct and indirect contact with children, access to patient’s details and communication via email or text message/telephone.

Our Surgery is supported by the CCG who have designated Nurses and Doctors in post who offer professional expertise and advice regarding safeguarding children.