Reduced capacity at the surgery

We continue to experience reduced capacity due to sickness across our GP team and will continue to do so at least until the end of February.  All appointment requests are triaged by a GP and appointments are allocated according to clinical need. There may be times that we have to switch eConsult off on-line to help us manage demand.  We will continue to take requests over the telephone or at our front desk but we may have to restrict requests to urgent medical problems only.

eConsult

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Clinical Governance

Clinical governance is the system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which clinical excellence will flourish.

Clinical governance encompasses quality assurance, quality improvement and risk & incident management.