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Noticeboard

We close the last Thursday afternoon of every month, this is necessary for all the practice team to undertake mandatory training. Please be aware that this may change from time to time so check this web site and notice boards in the surgery.

Thankyou

 

April 2016

We have taken on-board feedback from our Patients and the Care Quality Commission regarding difficulties with access to appointments. We launched a new appointment system on 4 April 2016.

 

To help us to manage the demand for routine/on-going care alongside requests for urgent care, we now have 2 teams of clinicians working throughout the day.

Team 1:

Acute Access Duty Team

(for new problems that are urgent)

Team 2:

Routine Team

(for routine/on-going care)

 

When requesting an appointment, our Receptionist will ask you whether it is a routine/on-going problem or a new acute (urgent) medical problem. This will help them to assist you ensuring you are booked in the correct team.

 

For further information please see the appointments page above.

 

Additional Appointments

This practice is now able to offer patients the additional choice of evening or weekend non-urgent appointments. These appointments are available to patients across Warrington as part of the Warrington Health Plus Extended Access Service. The appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6pm to 8pm weekdays and 8am to 8pm on Saturdays and Sundays, for non-urgent patients only, on a first come first serve basis. The appointments must be booked in advance and can only be accessed following referral to the service by your own practice. It is not a same-day appointment service. If you would find a later or weekend appointment more convenient, please ask the receptionist when booking a non-urgent GP appointment.

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Named Accountable GP

Under the terms of the latest GP contract, the Practice is required to allocate all patients a “named accountable GP”. This is an administrative exercise in order for patients to have a named responsible GP should they require them.

 

Please note: there is no need to telephone the Practice for this information. Our staff are able to tell you which of our doctors is your “named GP”

 

Having a “named GP” does not prevent you from seeing any other doctor in the Practice. You do not have to see your “named GP”; you can continue to see who you wish. Your “named GP” will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

 

We will make every reasonable effort to accommodate requests for GP of your choice 

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If you have a minor or self limiting illness please click 'Self Care' above for advice, this may avoid an unnecessary consultation for a minor self limiting illness, and help the GP use their time to see acute, chronic or complex patients.

The practice is trying to engage our patients to use self care information,

You can access appropriate information from -

'Self Care'  please see above

In Further Information NHS choices common ailments advice

Or ask advice from a local Pharmacist. 

 

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On-line telephone consultations  Extended hours.

If you would like to be able to book your telephone consultation for the Extended hours offered by the Practice, please visit the practice for further information and to collect your personal password.

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CQC report

 


 

You must notify the pharmacy of your choice that a prescription needs collecting. Ask your pharmacist about electronic prescribing.

 

(Site updated 12/05/2016)
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